Windows 10 and Netbet

    • ToyerKhan
      ToyerKhan
      Bronze
      Joined: 09.08.2014 Posts: 106
      Hi

      Is there any issues with Netbet and Windows 10, I upgraded this morning and now it does not display the netbet login screen?
      Any suggestions will be helpful.

      Tried with Titan as well - it allows me to login but it stays loading in the background and you cannot see anything in the chat window. Think it may be a java related issue. Will have to look further into it.

      Regards

      Toyer
  • 118 replies
    • rompas
      rompas
      Moderator
      Moderator
      Joined: 12.02.2014 Posts: 2,394
      Hi Toyer,

      same or similar problem here after downloading windows 10,, i think the problem is with microsoft edge,,, since ipoker works best with internet explorer, i have no idea how to resolve this at the moment but working on it myself,, trying to get in touch with someone in charge but its weekend so little bit hard right now.

      Regards /Rompas
    • ToyerKhan
      ToyerKhan
      Bronze
      Joined: 09.08.2014 Posts: 106
      Hi there

      Thanks, I've updated java, still did not fix the problem, will see what else I can do.

      Regards

      Toyer
    • Post removed

    • WezPrice
      WezPrice
      Basic
      Joined: 01.08.2015 Posts: 7
      I have the exact same problem. I updated all possible drivers with HP and did BIOs upgrade and still the same. Do your guys windows look the same as this http://prntscr.com/7zfs5o ??
    • ToyerKhan
      ToyerKhan
      Bronze
      Joined: 09.08.2014 Posts: 106
      Yes that is how it looks :f_zZz:
    • 8runo
      8runo
      Bronze
      Joined: 17.05.2015 Posts: 652
      Same here.

      I didn't like Microsoft Edge and IE11 is my default, but still the same.
    • 8runo
      8runo
      Bronze
      Joined: 17.05.2015 Posts: 652
      From 16th July:

      Originally posted by darkonebg
      Originally posted by mengenges92
      Is there a Netbet-Beta in progress? :f_love:
      Yes, could be a few weeks though.

      Best,
      Kamen
      With a bit of luck the Beta version is Windows 10 compatible and almost here.....
    • WezPrice
      WezPrice
      Basic
      Joined: 01.08.2015 Posts: 7
      so how do we know when it will work? will we have to download something in order for it to work?
    • TheMarxBros3
      TheMarxBros3
      Bronze
      Joined: 21.09.2008 Posts: 1,346
      Windows 10 works fine on Stars and PKR.

      Here is a fix to your problem after installing windows 10.
      1-Delete Netbet
      2-Install Firefox. Firefox still supports java in Windows 10. Edge does not.
      Make sure your java is up to date.
      3- Re-install Netbet using Firefox. This should work.
    • WezPrice
      WezPrice
      Basic
      Joined: 01.08.2015 Posts: 7
      Has that worked for anybody? it hasnt worked for me...
    • TheMarxBros3
      TheMarxBros3
      Bronze
      Joined: 21.09.2008 Posts: 1,346
      I don't play on netbet but it worked for me on Everest.
      Sorry if it isn't a work-a-round.
      It was just a thought
    • ToyerKhan
      ToyerKhan
      Bronze
      Joined: 09.08.2014 Posts: 106
      Originally posted by TheMarxBros3
      Windows 10 works fine on Stars and PKR.

      Here is a fix to your problem after installing windows 10.
      1-Delete Netbet
      2-Install Firefox. Firefox still supports java in Windows 10. Edge does not.
      Make sure your java is up to date.
      3- Re-install Netbet using Firefox. This should work.
      Tried re-installing Netbet via Firefox, still no luck :/ First thing I did this morning was update Java as it seems to be a java related issue.
    • WezPrice
      WezPrice
      Basic
      Joined: 01.08.2015 Posts: 7
      Originally posted by ToyerKhan
      Originally posted by TheMarxBros3
      Windows 10 works fine on Stars and PKR.

      Here is a fix to your problem after installing windows 10.
      1-Delete Netbet
      2-Install Firefox. Firefox still supports java in Windows 10. Edge does not.
      Make sure your java is up to date.
      3- Re-install Netbet using Firefox. This should work.
      Tried re-installing Netbet via Firefox, still no luck :/ First thing I did this morning was update Java as it seems to be a java related issue.
      Same here - i'm really at a loss as to what to do now..
    • 8runo
      8runo
      Bronze
      Joined: 17.05.2015 Posts: 652
      Originally posted by WezPrice
      Same here - i'm really at a loss as to what to do now..
      Just to confirm earlier post - no issues with Pokerstars on Windows 10
    • ToyerKhan
      ToyerKhan
      Bronze
      Joined: 09.08.2014 Posts: 106
      Just received this from Netbet poker support, it's late so will try it in the morning with Edge



      Dear Toyer,

      We strongly recommend that you follow the instructions listed below:

      - uninstall the NetBet Poker software;

      - delete the cookie files from your computer (go to the ‘Tools’ section– ‘Internet Options’ – ‘General’ – ‘Temporary Files’, click ‘Delete Cookies’ and finally press ‘OK’);

      - restart your computer;

      - delete the cookies and the cache in your browser (please use Internet Explorer 9 or higher);

      - restart the browser (please use Internet Explorer 9 or higher);

      - reinstall the NetBet Poker software with Internet Explorer 9 (or higher) using the link below:

      https://poker.netbet.com/eu/download

      In case you still encounter an error, please send us a screen shot. We will forward the case to our technical department for checks.

      We remain entirely at your service.

      Kind regards,

      Denise

      Customer Support NetBet Poker
      Click here to contact us
      Get instant answers with Online Support!
      Like us on Facebook
      Follow us on Twitter
    • WezPrice
      WezPrice
      Basic
      Joined: 01.08.2015 Posts: 7
      Originally posted by ToyerKhan
      Just received this from Netbet poker support, it's late so will try it in the morning with Edge



      Dear Toyer,

      We strongly recommend that you follow the instructions listed below:

      - uninstall the NetBet Poker software;

      - delete the cookie files from your computer (go to the ‘Tools’ section– ‘Internet Options’ – ‘General’ – ‘Temporary Files’, click ‘Delete Cookies’ and finally press ‘OK’);

      - restart your computer;

      - delete the cookies and the cache in your browser (please use Internet Explorer 9 or higher);

      - restart the browser (please use Internet Explorer 9 or higher);

      - reinstall the NetBet Poker software with Internet Explorer 9 (or higher) using the link below:

      https://poker.netbet.com/eu/download

      In case you still encounter an error, please send us a screen shot. We will forward the case to our technical department for checks.

      We remain entirely at your service.

      Kind regards,

      Denise

      Customer Support NetBet Poker
      Click here to contact us
      Get instant answers with Online Support!
      Like us on Facebook
      Follow us on Twitter
      Will you let us know if that works?

      Thanks
    • ToyerKhan
      ToyerKhan
      Bronze
      Joined: 09.08.2014 Posts: 106
      I can confirm that the above does not work
    • BRAYGIL
      BRAYGIL
      Bronze
      Joined: 04.01.2015 Posts: 4
      I have the exact same problem :f_frown:
    • Defailer
      Defailer
      Bronze
      Joined: 04.01.2011 Posts: 261
      Originally posted by ToyerKhan
      I can confirm that the above does not work
      In that screenshot you have microsoft edge open right? You should install it with Internet explorer 9? I have the same problem