I SEND MY DOCUMENTS,BUT NOT VERIFIED MONEY WHY?

    • Diomandas9
      Diomandas9
      Basic
      Joined: 21.08.2015 Posts: 4
      UNDERSTAND NOTHING
      Hi Diomandas9, we are sorry to inform you that your user account did not pass our security check and we therefore can't transfer the free starting capital to your account.
      Please note: Do not answer to this message. In order to protect our security procedures, team members are unable to disclose any information about individual security check cases. In addition, the process cannot be repeated or the decision overturned. Unfortunately, these rules still apply in the event that we have made an incorrect decision. If this is the case, please accept our sincere apologies for any disappointment this may cause you.
      If you have further questions, please visit our forum: Go to the forum
      To earn StrategyPoints and reach a higher member status without having received the free starting capital, simply select a first deposit bonus from one of our poker rooms or use our promotional free money offers
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    • ThatGuyMatt
      ThatGuyMatt
      Bronze
      Joined: 03.12.2010 Posts: 3,758
      They where not happy enough with the evidence you provided to proove your identity, so they're not going to provide you with the free $$.

      There's no amout of complaining that will change that I'm afraid...