50 hours

  • 6 replies
    • dadude77
      dadude77
      Bronze
      Joined: 26.10.2008 Posts: 1,516
      Originally posted by mahmutond
      Hi,
      I regisfered your site 50 hours ago and I passed quiz,registered pokerstars.I am still waiting my bonus.Why?
      Did you get an e-mail about an ID check? IF you have an ID check it can take more than the regular 48 hours.
    • mahmutond
      mahmutond
      Bronze
      Joined: 07.12.2008 Posts: 4
      No, I didn't
    • Chiller3k
      Chiller3k
      Bronze
      Joined: 16.06.2007 Posts: 4,326
      Hi mahmutond,

      Did you check your emails, maybe you have to send your ID first.
      If you already sent it it can take up to 96 hours until you'll get your 50$.
      Did you enter all required information in your profile
      Did you enter all required information in your poker account.
      Are you living in the USA (we can't send the money to players that are currently living in the USA)

      Maybe you should also check your tickets (right hand side)
      Maybe the support tried to contact you

      Best regards,
      Chiller3k
    • mahmutond
      mahmutond
      Bronze
      Joined: 07.12.2008 Posts: 4
      Did you check your emails, maybe you have to send your ID first.I checked but nothing.
      If you already sent it it can take up to 96 hours until you'll get your 50$.I didn't send anything.
      Did you enter all required information in your profile.My profile is full.
      Did you enter all required information in your poker account.My poker account is correct information.
      Are you living in the USA (we can't send the money to players that are currently living in the USA)I live in Turkey.

      Maybe you should also check your tickets (right hand side)
      I checked my ticket but nothing.

      Thank you
    • Chiller3k
      Chiller3k
      Bronze
      Joined: 16.06.2007 Posts: 4,326
      Okay :)

      then please contact our support.
      They should be able to help you with your problem.

      Best regards,
      Chiller3k
    • mahmutond
      mahmutond
      Bronze
      Joined: 07.12.2008 Posts: 4
      ok :)
      Thank you