NETELLER not REFUNDS my 1450 USA

    • virenderrawat
      virenderrawat
      Basic
      Joined: 14.10.2015 Posts: 4
      Dear Ms. Rawat,



      We write regarding your recent contact to us with respect to your account closure.



      Following a security review of your NETELLER e-wallet, we are not satisfied with the activity on your account, therefore, it has been concluded that it will remain closed and the remaining balance will not be made available to you.



      We know this must be frustrating for you, but we have not made this decision lightly.



      Unfortunately, due to our security protocols, we cannot tell you the exact reason for our decision. This is because we cannot risk giving unscrupulous internet users an inside look into how to circumvent our security systems. We understand that it is very unlikely that you personally would do such a thing; however, this is a necessary step to help protect the security of all of our members and merchants.



      Kind regards,



      Selda M.

      Global Member Service

      Refunds Specialist(B1311)
  • 4 replies
    • virenderrawat
      virenderrawat
      Basic
      Joined: 14.10.2015 Posts: 4
      But i have not done anything wrong.Please give refund. Thats a lot of money which you are denying me.
      You can close my account , that is entirely upto you, but taking my money along with it is not right.
      so please give my money back,and then close the account.
    • Dadramel
      Dadramel
      Silver
      Joined: 10.08.2014 Posts: 2,628
      Oh shit, I'm sorry but you've got yourself in fucked up situation, write to them as many messages as you can, I doubt you haven't done anything wrong, though it doesn't give 'em right to take your money just like that. Skrill also might close your account without giving any explanation but they always let you withdraw your money. Sorry bro...
    • FlyingDutchm1n
      FlyingDutchm1n
      Bronze
      Joined: 21.08.2012 Posts: 406
      WHy do people always post these stories here as if anybody here can do anything about it and OPs always know they did something shady and even if they didn't, what is pokerstrategy going to do about a neteller decision that in their own words, they have not taken lightly and also they are talking about the potential circumvention of their security measures. But no, of course, you have not done ANYTHING out of the ordinary whatsoever.
    • eddymurphy
      eddymurphy
      Bronze
      Joined: 04.12.2014 Posts: 64
      Originally posted by virenderrawat
      But i have not done anything wrong.Please give refund. Thats a lot of money which you are denying me.
      You can close my account , that is entirely upto you, but taking my money along with it is not right.
      so please give my money back,and then close the account.
      are u sure u didnt do something illegally ? ><
      because they must have an evidence that u did something wrong
      be honest tell what did u do? then someone will be able to help you