Point tracking

    • Adolgo
      Adolgo
      Bronze
      Joined: 17.10.2015 Posts: 1
      Hi all,

      I am just wondering why my Strategy Points doesn't get tracked anymore even though the Information Sharing is active. My last points are from Nov 2nd and I made 300 FPP points on pokerstars ever since. Wondering what to do then in order to get access of the gold content here.
      Can anybody help, maybe some mod?
      Thanks
  • 1 reply
    • Marta
      Marta
      Headadmin
      Headadmin
      Joined: 06.12.2010 Posts: 9,515
      Hi Adolgo,

      I can confirm that your account is tracked to us. The fact that you're not earning StrategyPoints might be related to the possibility of your account being under investigation by PokerStars. Note that we will not receive any data from PokerStars during that time. Please drop them an e-mail to find out more: support@pokerstars.eu

      Thanks