Hand history ???

    • NiGhMa
      NiGhMa
      Coach
      Coach
      Joined: 14.09.2012 Posts: 1,144
      Hi,

      I just installed the application and started playing some cash games.
      In settings I checked “Store HH Locally” but I can’t find files.

      The files should be in c:\Poker\... but I don't have even this directory.

      I'm running under Windows 10.

      I already tried to restart the application and even run as administrator but I can't get the directory.

      Someone has an idea?

      Thanks
  • 5 replies
    • la55i
      la55i
      Moderator
      Moderator
      Joined: 27.01.2013 Posts: 5,281
      Check if you really checked the "store HH locally".
      Change the directory and see if it starts saving your HH.
      If you don't have the directory, the application should be able to create it. But you can try to manually create the directory and try again.
      Contact support. :f_biggrin:
    • Lazza61
      Lazza61
      Headadmin
      Headadmin
      Joined: 23.03.2011 Posts: 9,151
      Hey NiGhMa,

      You could try C:\Users\YourWindowsName\AppData\Local\William Hill Folder\History\ ,

      I don't have access to William Hill so I'm not sure of the folder name, but other iPoker clients (Titan and NetBet) are storing HHs there.

      Regards

      Laz
    • NiGhMa
      NiGhMa
      Coach
      Coach
      Joined: 14.09.2012 Posts: 1,144
      I can find C:\Users\myname\AppData\Local\William Hill Poker but no History or similar into it :f_cry:
    • Lazza61
      Lazza61
      Headadmin
      Headadmin
      Joined: 23.03.2011 Posts: 9,151
      Hey NiGhMa,

      That's weird. It should contain a file structure the same as the original folder in C:\Poker\. Are you certain you played some hands after checking the box, not the other way around (I know, it sounds silly).

      Otherwise you may have to drop a line to their support in case it is a known issue.

      Regards

      Laz
    • NutzAreOk
      NutzAreOk
      Bronze
      Joined: 28.01.2011 Posts: 7,409
      Same here. No history/handhistory subfolder anywhere.