bonus free welcome

  • 6 replies
    • SDK1987
      SDK1987
      Moderator
      Moderator
      Joined: 12.11.2008 Posts: 27,020
      Hello jokawdean

      Welcome on the PokerStrategy forum :welcome:

      I don’t know exact on with poker room you’re talking about, but it could take maximum 3 business days before the money will arrive.

      If this period is already expired I recommend sending a ticket to our customer service and they will help you further.

      Best regards,
      SDK1987
    • TinoLaan
      TinoLaan
      Bronze
      Joined: 12.10.2011 Posts: 6,411
      Hi jokawdean,

      It seems we can't transfer the money to your NetBet Poker account since you used the wrong download guide. We have different download guides for NetBet Poker - one for the first deposit bonus and one for the free poker money. It looks like you used the instructions for the first deposit bonus, so unfortunately you're not eligible for the free poker money. Apologies for the disappointment :(

      You might still be able to get the free money on a different poker room though. Here's a list of rooms you could potentially choose from:

      Free poker money

      If you have any further questions, feel free to ask :)

      Regards,
      Tino
    • Chape748
      Chape748
      Basic
      Joined: 06.12.2015 Posts: 1
      hi guys i completed every step in the free 50 dollars. Now its says that i need to wait aobut 48 hours but past more then 4 days still nothing btw its on full tilt can you explain me why tnx :D
    • Lazza61
      Lazza61
      Headadmin
      Headadmin
      Joined: 23.03.2011 Posts: 9,174
      Hey Chape748,

      The best thing to do would be to open a ticket with our customer support team.

      Just scroll to the bottom of the page (after clicking the link above) and click the + sign next to "Open a new ticket'.

      Keep us updated

      Laz
    • bjelkoo
      bjelkoo
      Bronze
      Joined: 05.07.2015 Posts: 1
      no idem to skusit aj ja dufam ze sa postasty
    • VorpalF2F
      VorpalF2F
      Super Moderator
      Super Moderator
      Joined: 02.09.2010 Posts: 8,903
      Originally posted by bjelkoo
      no idem to skusit aj ja dufam ze sa postasty

      Translated by Google from the Slovak:
      Well I'm going to try it too, I hope you are lucky enough
      Hi, bjelkoo,
      Welcome to PokerStrategy.com!

      Just select one of the free money offers and you're on your way.

      Be sure to follow the instructions carefully.

      Best of luck,
      VS