where is my bonus money? | Questions and Answers

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- kerpen1980
  
  Bronze
  Joined: 05.06.2016 Posts: 5
  - 06.06.2016, 21:40
  - 0
  Hello, I have registered a new account at partypoker today but didn't received the 20 $ bonus there.
  I have deposited with the bonus code PSWELCOME as well but there is my pure deposit only. Nothing to see from the 20 $ bonus. When did I get my register and 1st deposit bonus?
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7 replies
- Lazza61
  
  Headadmin
  
  Headadmin
  
  Joined: 23.03.2011 Posts: 9,958
  - 09.06.2016, 06:33
  - 0
  Hey kerpen1980,
  
  I notice you have a nice silver badge. Does this also mean that your bonuses arrived OK.
  
  Regards
  
  Laz
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- jackyou22
  
  Bronze
  Joined: 05.06.2016 Posts: 10
  - 12.06.2016, 21:44
  - 0
  huh thats weird stuff like that always happens so do my poker accounts get linked to this site like my pokerstars account and william hill but i forgot my password for that just asking can you help
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- KTMKENNY
  
  Bronze
  Joined: 12.08.2011 Posts: 3
  - 13.06.2016, 10:02
  - 0
  Having the same trouble.
  
  When offered a second starting capaital, does one open a new account on 888 with the same email address?
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- UPAY4DINNER
  
  Bronze
  Joined: 27.09.2009 Posts: 21,974
  - 13.06.2016, 11:46
  - 0
  You cannot have more than one poker account at the same poker room.
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- mpetersen
  
  Bronze
  Joined: 02.06.2016 Posts: 1
  - 14.06.2016, 22:34
  - 0
  - This post has been edited 1 time(s), it was last edited by mpetersen: 14.06.2016 22:35.
  I had same trouble but after I have written to pp support the problem has been dissolved.
  Take a try.
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- grimchipper
  
  Bronze
  Joined: 09.02.2011 Posts: 1
  - 28.06.2016, 08:14
  - 0
  I have got email saying my 888 poker account has been credited but when I log on the money is not there. Just wondering why this has happened I have all the right info that I have provided you.
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- Lazza61
  
  Headadmin
  
  Headadmin
  
  Joined: 23.03.2011 Posts: 9,958
  - 29.06.2016, 21:48
  - 0
  Hey grimchipper,
  
  Welcome to the forums
  
  Please note that it may take 2-3 days to arrive. You should receive $2 cash and $6 tickets and then you can unlock 10 nore gifts of $8 ($2 cash and $6 tickets) by earning points.
  
  If you have not received the bonus, then the best thing to do would be to contact 888 support at support@888poker.com
  
  Keep us updated
  
  Laz
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