My account has been frozen for one week

    • mritzray
      mritzray
      Basic
      Joined: 07.06.2016 Posts: 3
      My account is under reviewing by playing 6 seat tournament with my friend.

      PS told me that they found unusual play pattern from me and now my account is frozen for one week.

      I sent them few Emails asking how things going but no reply.

      My Question is...

      1. Will they close my account and is there many cases that they close players account without giving no send chance???
      2. if they try to close down my account, there are no ways for me to take to have the account back??
      3. If the account closed what will happen to my balance??
      4. If my pokerstars account closed, am i not allowed to register Full Tilt?
      5. how long reviewing normally take?? does it take more than month????

      I really need your help....... i am desperate to have some opinion......

      Thank you
  • 5 replies
    • UPAY4DINNER
      UPAY4DINNER
      Bronze
      Joined: 27.09.2009 Posts: 21,926
      No one can answer, it depends on whether you broke the rules and colluded with your friend. If you did, in all likelihood your account is going to be banned and any funds you had will be confiscated. You cannot register on FTP either.

      Sorry.
    • la55i
      la55i
      Moderator
      Moderator
      Joined: 27.01.2013 Posts: 5,332
      Hi mritzray,

      As UPAY4DINNER already said, it is very difficult for us to predict how PokerStars will react to this. IF they decide that you broke the rules, I believe your account will be banned and no second chances are given, simply because there is 0 tolerance for cheating. If your account is closed once, there is very very small chance to open it again.
      If your account is banned because of cheating, it is very much possible that your funds are confiscated.
      You will not be able to register to FullTilt either.

      Regards,

      la55i
    • mritzray
      mritzray
      Basic
      Joined: 07.06.2016 Posts: 3
      So all I can do is to wait until they make decision........
      So bad I will never play Poker with friends at the same table.
      So Sad there are nothing I can do to .........
      Hopefully, PS CS will let me know their Decision ...

      Thank you Very Much

      Hopefully see you guys again at the Poker Table

      Have a Good Day
    • mritzray
      mritzray
      Basic
      Joined: 07.06.2016 Posts: 3
      One more Thing
      Anyone know how long reviewing takes??
      It is So hard to wait without any notice....
    • Lazza61
      Lazza61
      Headadmin
      Headadmin
      Joined: 23.03.2011 Posts: 9,227
      Hey mritzray,

      Unfortunately all you can do is try to maintain contact with Stars support. The response may be slow as they do very thorough checks.

      Keep us updated

      Laz