Quick question

  • 4 replies
    • pogodon
      pogodon
      Bronze
      Joined: 23.07.2010 Posts: 1,213
      Anyone
    • metalmonkey80
      metalmonkey80
      Moderator
      Moderator
      Joined: 15.08.2013 Posts: 1,957
      Hello pogodon,

      Sorry for the delay in replying to your question.
      I have an account on net, how do I find what my name is
      Can you confirm that you are asking for netbet poker?

      What I would recommend when you need a reminder on user names it is best to contact the rooms support team. Normally they can find it from your registered address details. They may ask for the secret questions you chose at registration.

      Regards

      Matt
    • pogodon
      pogodon
      Bronze
      Joined: 23.07.2010 Posts: 1,213
      Yes Netpoker, I can't remember the Email either so I can't ask the room, there used to be a way you could see all your tracked room poker names I just can't remember how or maybe because pokertstrategy has a new format.
    • metalmonkey80
      metalmonkey80
      Moderator
      Moderator
      Joined: 15.08.2013 Posts: 1,957
      Have you opened a ticket with our customer support team?
      Just scroll to the bottom of the page (after clicking the link above) and click the + sign next to "Open a new ticket'.
      Another thing to try is by looking at your profile settings here

      Recently I was in the same situation with PKR. I emailed them from another email account to sort this issue out. All they needed was my address details and date of birth to get my account back up and running.

      Hope this is of some help to you. If you still need any help don't hesitate to ask.

      Regards

      Matt