poker stars starting capital, been 1 week still no $50

    • iamthewall
      iamthewall
      Bronze
      Joined: 07.01.2009 Posts: 8
      hey, it's been more then 1 week..still no starting capital.

      what happened?

      i got this message:

      Hello iamthewall,
      We are not able to transfer money on pokerstars at the moment for security reasons.
      We hope to be able tosend you your money in about a few days.
      Thank for your patience!
      Best Regards,
      Patrice

      so....how long more?
  • 9 replies
    • Chiller3k
      Chiller3k
      Bronze
      Joined: 16.06.2007 Posts: 4,326
      Hi iamthewall,

      we can't help you with this problem in the forum I'm sorry. I don't have access to any information about your account. Please contact our support they should be able to help you.

      Best regards,
      Chiller3k
    • LuborC
      LuborC
      Bronze
      Joined: 20.04.2008 Posts: 1,243
      Hi iamthewall,

      I know that waiting sucks because you probably really wanna play right now but Poker Stars is such a great site that the wait is very much worth it IMO! Just reread the articles and watch the videos again and hopefully it will get sorted out soon.
    • iamthewall
      iamthewall
      Bronze
      Joined: 07.01.2009 Posts: 8
      orite, im not THAT desperate to play (actually i am lol)

      just wanted to make sure that like, its still being processed. i thought i made a mistake in filling up to account info. thanks.
    • jjung79
      jjung79
      Bronze
      Joined: 12.01.2009 Posts: 6
      I was sent the same message as well from Patrice. I don't understand whats going on, but they said they will get in transferred within 48 hours.
    • ArunasP
      ArunasP
      Bronze
      Joined: 12.01.2009 Posts: 7
      same here, waited for 48hours and now told to wait another 48 :)

      i'm bronze, maybe because i won freeroll and got some pts?
    • bleekertje
      bleekertje
      Global
      Joined: 09.01.2009 Posts: 188
      hi guys,
      i'm a dutch customer of pokerstrategy with the same problem. i have waited for more than a week and today they told me to just create another account on a other site. the don't credit my pokerstars account for unknown reasons i dont have a duplicated account i have passed id check everything it's really strange.
    • RaikiEst
      RaikiEst
      Bronze
      Joined: 12.07.2008 Posts: 21
      Exactly same problem here .
      Made even my own topic few days ago .

      Anyway my other poker usernames are :

      PartyPoker: TheTankist
      Full tilt: The Raiki

      It would be nice if i get 50$ to any of those accounts :(

      Thank you !
    • bleekertje
      bleekertje
      Global
      Joined: 09.01.2009 Posts: 188
      could somebody tell me what is the problem with pokerstars ?
    • aceonetheriver
      aceonetheriver
      Bronze
      Joined: 26.12.2008 Posts: 594
      there is no pb in pokerstars..i had to wait 14 days!

      26-12-2008 i passed the quiz they gave me the money 9-1-2009 so just wait and sure they will send u the money !

      my advice: read and re read the Bkr mang article

      gd luck !