Help me withdraw from TitanPoker!

    • dingleberries77
      dingleberries77
      Basic
      Joined: 19.08.2016 Posts: 1
      Hi all,

      So I made an account on Titanpoker and haven't been enjoying the app functionality so far. I am trying to withdraw the money I deposited but they are giving me a hard time to do this.

      First they needed ID which they have accepted

      Secondly they needed a photo of my credit card which seemed really odd and insecure? I blocked out a whole bunch of the card however and they have accepted this.

      Now they are asking for a utility bill, I do not have utility bills. The only thing I have with my address on it is from my bank and that is an electronic statement. I sent them this and they said it is not a photo so it is not accepted.

      I am travelling and do not have the luxury of being able to go to my bank and get an address printout or anything like that.

      Any tips or ideas would be much appreciated.
  • 1 reply
    • Lazza61
      Lazza61
      Headadmin
      Headadmin
      Joined: 23.03.2011 Posts: 9,244
      Hey dingleberries77,

      What they have asked for is standard among the vast majority of poker rooms. Do you have any other official documents that list your address?

      Regards

      Laz