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I cant activate bonus

    • Brufenko
      Joined: 30.12.2008 Posts: 1
      Big greetings for people who make this opportunity for the players to make first deposit for free ... I chose platform yesterday ... I chose party poker, it's look nice in the cashier options I have mesage new bonuses 49 usd, but I don't recive 1$ which activate real money account and I cant activate bonus ... Is this some regular procedure or is this some mistake?
  • 1 reply
    • Chiller3k
      Joined: 16.06.2007 Posts: 4,326
      Hi Brufenko,

      If you didn't receive your money after at least 2 days please check the following:
      Did you check your emails, maybe you have to send your ID first.
      If you already sent it it can take up to 96 hours until you'll get your 50$.
      Did you enter all required information in your profile
      Did you enter all required information in your poker account.
      Are you living in the USA (we can't send the money to players that are currently living in the USA)

      Maybe you should also check your tickets (right hand side)
      Maybe the support tried to contact you

      Best regards,