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lost my bonus after update

    • Azza436
      Azza436
      Bronze
      Joined: 15.01.2009 Posts: 2
      i was about halfway to finishing the starting bonus then after the party poker update i lost the active bonus. I havent been under the starting $50 and i have not had my whole bankroll on the poker tables at any time.
      Any Suggestions ?
  • 2 replies
    • LuborC
      LuborC
      Bronze
      Joined: 20.04.2008 Posts: 1,243
      Ask their support?
      I have heard about peoples bonuses being withdrawn by party poker by accident before but everybody always got the money back and everything was sorted out as far as I know...
    • SoyCD
      SoyCD
      Bronze
      Joined: 20.02.2008 Posts: 6,356
      Hey Azza436,

      Did you lose the starting capital or the pending bonus extra?? If you have lost the starting capita I suggest you contact the PartyPoker support. If you are talking about the extra $100 bonus - then contact our support via the ticket system as soon as you have collected a total of 300 party points. They will then contact PartyPoker to reinstate your bonus.

      Best regards
      SoyCD