Problem withdrawing money, for technical issues

    • jmm88
      jmm88
      Silver
      Joined: 03.04.2012 Posts: 94
      Hi Poker Strategy
      My cousin have a problem, when he wants to cash out his money to Neteller. Titan asked for a payment bill for verification of the poker account. He uploaded the document, and receive an email that he is already verified.

      When he try to cash out again his money, the error of verification keep appearing. Titan said they are having technical issues with this verification process. but doesn't give more details o estimated date to fix this problem.

      For the moment the money is freeze, and give the sensation that we cant trust in this site anymore, we must have the liberty of withdrawing our money, whenever we want, technical issues doesn't have to be a excuse, because its doesn't fail when you want to deposit. Site can have issues like any software, but not on this or at least have a support team, that explain what is going on.
  • 4 replies