lost bonus

    • GoSudar
      GoSudar
      Bronze
      Joined: 16.02.2009 Posts: 1
      hey all

      ive past the and got the money for it (thank you) but after playing and losing some of those money the bonus disappeared...why ? i didnt go under $1

      help pls...

      edit: i play on party poker
  • 4 replies
    • Dendra
      Dendra
      Bronze
      Joined: 28.01.2009 Posts: 479
      same thing happened to me, one day i was on like $32, woke up next morning and saw I had no active bonus >,<
    • thunderbird56
      thunderbird56
      Bronze
      Joined: 02.12.2007 Posts: 2,179
      Hi guys,

      Thats was an accident. However, there is nothing to worry. Just keep playing and once you reach 300 PartyPoints, please write us a ticket, we will then re-activate your bonus.

      Best,
      thunder
    • Dendra
      Dendra
      Bronze
      Joined: 28.01.2009 Posts: 479
      if a person let's say lost its focus due to this accident and accidentally got below 1dollar would it still be possible for the person to bounce back up, earn 300 ParyPoints and then receive the offer for $100 bonus?
    • SoyCD
      SoyCD
      Bronze
      Joined: 20.02.2008 Posts: 6,356
      Hey Dendra,

      Yes that is possible. As long as the person didn't lose his starting capital or first deposit the $100 bonus can be reactivated after the player has reached 300 PartyPoints :)

      Best regards
      SoyCD