problem with receiving 50 $

    • Paf4488
      Paf4488
      Black
      Joined: 24.11.2007 Posts: 182
      My friend registered an account on pokerstrategy through me but he hasnt received the 50 dollar starting money. His account name is inimene and he sent his id check to ps twice. I'd like to know whats the problem here?
  • 4 replies
    • SoyCD
      SoyCD
      Bronze
      Joined: 20.02.2008 Posts: 6,356
      Hello Paf4488,

      It seems your friend's account was closed due to not having passed the security check. I obviously cannot go into details due to data privacy reasons, but that is why he hasn't received the starting capital.

      Best regards
      SoyCD
    • Paf4488
      Paf4488
      Black
      Joined: 24.11.2007 Posts: 182
      hmm, why didnt he pass the security test? U said u cant be more specific but cant u pm me the exact reason why he didnt pass?
    • SoyCD
      SoyCD
      Bronze
      Joined: 20.02.2008 Posts: 6,356
      Hi Paf4488,

      I cannot give out information on other peoples accounts - yet your friend should have received an e-mail from us.

      Since I seem the he seems to be playing despite his PS account being de-activated I would suggest he contact our support.

      Best regards
      SoyCD
    • Paf4488
      Paf4488
      Black
      Joined: 24.11.2007 Posts: 182
      Yea he is playing cos i transfered some cash to him, email him again or send a pm to him instead because he wants to know the reason why he didnt receive the cash.