pokerstars denied transfer from pokerstrategy

    • nifega
      nifega
      Bronze
      Joined: 16.02.2009 Posts: 2
      Hello,

      Few days ago i got email:

      The transfer of the starting capital was denied by PokerStars, unfortunately. We apologise for the inconvenience caused to you and recommend you to choose another poker plattform to which you will get your starting capital afterwards.

      I want to play on pokerstars account, not others. what to do? maybe someone had the same problem? and i cant understand why they denied the transfer?

      thanx
  • 1 reply
    • SoyCD
      SoyCD
      Bronze
      Joined: 20.02.2008 Posts: 6,356
      Hello nifega,

      The could be various reasons for PokerStars denying your transfer although I cannot really tell you which one it is since I do not know. We don't have much influence on this either. Have you perhaps had a previous account there (perhaps even only playmoney) in the past?

      If you want to play tracked on PokerStars you would need to deposit yourself. For the free starting capital you need to choose another platform, as explained in the ticket.

      Best regards
      SoyCD