Cant claim bonus ?

    • Taylorbryant
      Taylorbryant
      Basic
      Joined: 09.01.2009 Posts: 2
      Hi i recently completed the quiz and started a new account with party poker , i followed the instructions right the way threw and now have $49.00 USD Fixed bonus waiting to be claimed

      i click the claim now button and it takes me to the make a deposit screen , the instructions say i don't need to make one ? but i cant claim it other wise

      please advise
  • 3 replies
    • TheBu11d0g
      TheBu11d0g
      Bronze
      Joined: 25.07.2008 Posts: 2,019
      Hey Taylor,

      All that needs to happen now is for PokerStrategy to transfer the additional $1 to activate the bonus and everything will be fine, but dont try to deposit any money though.

      Just try to be patient and im sure it will good to go sooner rather than later.

      Regards,
      -Steve
    • SoyCD
      SoyCD
      Bronze
      Joined: 20.02.2008 Posts: 6,356
      Hello Taylorbryant,

      You should have received an ID check per E-mail. If not then simply send a photo or scan of an ID such as a passport of drivers liscense in addition to proof of residence (e.g. gas or telephone bill) to security@pokerstrategy.com. After you have completed the ID check our support will activate the bonus on your Party account.

      Best regards,
      SoyCD
    • Taylorbryant
      Taylorbryant
      Basic
      Joined: 09.01.2009 Posts: 2
      Thank you =D i think i jumped the gun a little