Starting capital | Questions and Answers

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- Mandibility
  
  Bronze
  Joined: 12.03.2009 Posts: 8
  - 19.03.2009, 23:39
  - 0
  Hello,
  
  I was asked for id check. I sent an e-mail 3 days ago but still do not have the capital. Can anybody help me? Thank you
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20 replies
- SheepMoose
  
  Bronze
  Joined: 15.01.2009 Posts: 854
  - 20.03.2009, 00:55
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  Many people have said this before, and I'm sure they'll say it again.
  
  Just be patient.
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- ovechkin91
  
  Bronze
  Joined: 09.06.2008 Posts: 201
  - 20.03.2009, 01:01
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  contact support via the ticket system.
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- Mandibility
  
  Bronze
  Joined: 12.03.2009 Posts: 8
  - 20.03.2009, 01:37
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  Thank you. Have just contacted the support staff through the ticket system. Hoping to solve it!
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- kasekiux
  
  Basic
  Joined: 13.03.2009 Posts: 1
  - 20.03.2009, 05:42
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  I was asked for id check. I sent an e-mail 7 days ago but still do not have the capital. Can anybody help me? Thank you
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- auggiedogie
  
  Global
  Joined: 18.03.2009 Posts: 1
  - 20.03.2009, 09:22
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  me too. im waiting for the capital for about 3 days. havent received it yet.
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- SoyCD
  
  Bronze
  Joined: 20.02.2008 Posts: 6,356
  - 20.03.2009, 10:12
  - 0
  Hey guys,
  
  @Mandibility: Your ID check has been processed so you simply need to resolve the other issues which you are apparently already aware of with our support
  
  @kasekiux: It does not seem like the support has processed your ID information yet. Are you sure you sent it to security@pokerstrategy.com from the e-mail address you signed up with? If not please re-send it - or contact or support staff via the ticket system (http://www.pokerstrategy.com/help/).
  
  @auggiedogie: See the above reply. It also seems like the ID has not received your ID yet.
  
  Best regards
  SoyCD
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- kivikoll
  
  Basic
  Joined: 17.03.2009 Posts: 2
  - 20.03.2009, 10:21
  - 0
  Same problem here, have been waiting for 4 days already :/. What did I do wrong? Yeah and I used the ticket too couple of minutes ago .
  
  Ken.
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- SoyCD
  
  Bronze
  Joined: 20.02.2008 Posts: 6,356
  - 20.03.2009, 10:37
  - 0
  Originally posted by kivikoll
  Same problem here, have been waiting for 4 days already :/. What did I do wrong? Yeah and I used the ticket too couple of minutes ago .
  
  Ken.
  Hello kivikoll,
  
  You should have received an ID check per E-mail. If not then simply send a photo or scan of an ID such as a passport of drivers liscense in addition to proof of residence (e.g. gas or telephone bill) to security@pokerstrategy.com.
  
  Best regards,
  SoyCD
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- kivikoll
  
  Basic
  Joined: 17.03.2009 Posts: 2
  - 20.03.2009, 11:08
  - 0
  Ok, I sent it to that address . Is there any chance I will get the money today? Because tomorrow it's already weekend and from my experience the staff doesn't work on weekend. Am I correct?
  
  Best regards,
  Ken.
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- Mandibility
  
  Bronze
  Joined: 12.03.2009 Posts: 8
  - 20.03.2009, 11:10
  - 0
  Yes I have addressed all the other issues. Thank you.
  
  by the way, could you give me an estimation about by when i will get the capital? I have been waiting very eagerly!
  
  Thank you
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- Mandibility
  
  Bronze
  Joined: 12.03.2009 Posts: 8
  - 20.03.2009, 11:11
  - 0
  yes like kivikoll said, i would also appreciate if i could get it today!
  
  Thank you once again.
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- Eveeee
  
  Bronze
  Joined: 02.03.2009 Posts: 2
  - 20.03.2009, 11:48
  - 0
  Hey
  
  I sent my Id allso 3 days ago and still no starting capital, can anyone help me?
  
  Thank you, eve!
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- SoyCD
  
  Bronze
  Joined: 20.02.2008 Posts: 6,356
  - 20.03.2009, 13:48
  - 0
  Hello again,
  
  @kivikoll: It is highly unlikely that you will receive it today. ID checks usually take between 24-48 hours & the transfer also 24-48 hours. Our support does also work on weekends - yet transfers are usually only processed by the Pokerrooms on working days. As such you are most likely looking at Monday.
  
  Mandibility: I really can't say. If you are lucky today, if not you will also have to be patient.
  
  Eveeee: Your ID has already been processed and the transfer initiated. Your money should be on the account soon.
  
  Best regards
  SoyCD
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- horsebox
  
  Global
  Joined: 24.01.2009 Posts: 2
  - 20.03.2009, 16:20
  - 0
  I sent mine on march 6th , any news please?
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- Eveeee
  
  Bronze
  Joined: 02.03.2009 Posts: 2
  - 20.03.2009, 16:33
  - 0
  Thank you SoyCD, i recived a mail saying \"your starting capital has arrived\"
  
  Now i just have to wait for them to transfer it
  
  Thanks again!
  
  Eve
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- Mandibility
  
  Bronze
  Joined: 12.03.2009 Posts: 8
  - 20.03.2009, 17:02
  - 0
  Woohoo!! Thank you PS and Soycd. I have received my capital. I will ensure that I will use it to the best of my ability and try and provide to the community and interact with it as much as I can.
  
  Thank you once again. Pokerstrategy RULES!!
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- kolko12
  
  Bronze
  Joined: 12.03.2009 Posts: 1
  - 20.03.2009, 19:47
  - 0
  Hi, would you give me some information about my starting capital ? I sent you a copy of my ID 3 days ago.
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- DealerMD
  
  Bronze
  Joined: 20.03.2009 Posts: 1
  - 21.03.2009, 13:13
  - 0
  ... if I have to wait for verification call? To be more specific, are You checking info by phone call? Thanks!
  
  Cheers!
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- dadude77
  
  Bronze
  Joined: 26.10.2008 Posts: 1,516
  - 21.03.2009, 13:31
  - 0
  I believe its just ID checks. No phone call that I know of. But Soy will probably confirm this shortly
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