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waiting for bonus

    • tinca86
      Joined: 08.03.2009 Posts: 11
      please can you help me
      i have passed the quiz and registered to party wrote me this:


      you have made it!

      Your starting capital is ready. As soon as everything has been checked and verified, the money will be transferred to your account. Just like with a real bank this can take up to two working days, depending on which poker platform you chose.

      it was on thursday and i still have no bonus on my account.
      its more than two days now. thanks
  • 3 replies
    • SoyCD
      Joined: 20.02.2008 Posts: 6,356
      Hello tinca86,

      Our support tried to transfer the money a few days ago but there seem to have been problems. They therefore wrote you a ticket:

      Please check it, follow the instructions inside and reply to the ticket.

      Best regards
    • tinca86
      Joined: 08.03.2009 Posts: 11
      the problem is this.

      On investigating your account we have found that you have an existing
      account/s with us on one of our gaming platforms. Our affiliates will
      not be able to make a transfer to your new account as your information
      is already existing on our database, which prohibits such transfers.

      what to do? can i try to get bonus to another site f.e. fulltilt?
      i dont know that i have account on party poker, never i play there, and i dont remember to register there.

    • thunderbird56
      Joined: 02.12.2007 Posts: 2,186
      Hi tinca86,

      In this case, of course you can choose one of our other affiliated platforms to receive the starting bankroll. Please follow the instructions here to set up your new poker account. When you have done that, please write a ticket to our Support providing them with your new account name.