Bonus expired?

    • dcmcfyl
      dcmcfyl
      Bronze
      Joined: 16.02.2009 Posts: 28
      I recived the $50 starting capital at Party Poker a little more than a month ago. It definatly hasn't been anywhere near three months, and when I log on today I see there are no active bonuses. I have earned 96 Party Points so far, and I have not cashed out, made a deposit, bet my entire bank roll or gone below $1. I haven't any of the money I started with either, and it says that none of it is resticted. Does anyone have any idea why this would happen?
  • 1 reply
    • SoyCD
      SoyCD
      Bronze
      Joined: 20.02.2008 Posts: 6,356
      Hello dcmcfyl,

      I am not sure what could have been the cause of this - as sometimes even a high amount of variance will lead to the depletion of your "pending bonus". Don't worry about it though. As soon as you have collected 300 PartyPoints write a ticket to OUR support (http://www.pokerstrategy.com/help/) and tell them your PartyPoker bonus expired despite you not depositing or losing your bankroll.

      They will contact PartyPoker to activate the $100 bonus. Please wait until you have reached 300 PartyPoints before doing this though.

      Best regards
      SoyCD