have not recived the startin money yet

  • 2 replies
    • TheBu11d0g
      TheBu11d0g
      Bronze
      Joined: 25.07.2008 Posts: 2,019
      Hello sammyjayankay,

      The best thing to do is to check your e-mail inbox and spam folder to see if there is an e-mail from PS requesting you to send some id documents. Failing that you can click on Help in the main menu bar and see if there is any tickets waiting for you.

      If the above fails to correct your problem then write a ticket to the customer support team who will be able to help you more.

      Kind Regards,
      -Steve
    • SoyCD
      SoyCD
      Bronze
      Joined: 20.02.2008 Posts: 6,356
      Hello sammyjayankay,

      It looks like your account was created with a wrong bonus code. Our support has written you a ticket on the matter. Please check it and reply to it once you have followed the instructions: http://www.pokerstrategy.com/help/

      Best regards
      SoyCD