Retracking FTP account

    • Tjablonsky
      Tjablonsky
      Bronze
      Joined: 30.09.2007 Posts: 86
      Hello everybody.

      I have registered a FTP account over pokerstrategy, made a first deposit and got a 100% bonus. I was following the instructions on the site, but something obiously went wrong, since my FTP account is not retracked to this site. I have registered last week, the deposit was made a few days later.

      ID: Dzmacola

      Can somebody help me?
  • 4 replies
    • Waiboy
      Waiboy
      Bronze
      Joined: 18.09.2008 Posts: 4,877
      Hey Tjablonsky.. have you entered your FT ID here?
    • Tjablonsky
      Tjablonsky
      Bronze
      Joined: 30.09.2007 Posts: 86
      I did.

      My name is still not there.

      I cannot enter it again.
    • TheBu11d0g
      TheBu11d0g
      Bronze
      Joined: 25.07.2008 Posts: 2,019
      Hello Tjablonsky,

      You wont actually see your screen name, for obvious security reasons, bu you should see a line that says "Your Full Tilt poker account is already registered" and there should also be a little green tick in the box next to this line of text.

      Failing that, i would advise you to write a ticket to support who should be able to tell you if everything went through okay or if there were any problems.

      Kind Regards,
      -Steve
    • SoyCD
      SoyCD
      Bronze
      Joined: 20.02.2008 Posts: 6,356
      Hey Tjablonsky,

      It looks to me like everything is working correctly. You already received points for the last 2 days of playing.

      There had probably just not been a point update recently which is why you had not seen anything :)

      Best regards
      SoyCD