ID verification

    • mrmeade
      Joined: 21.04.2009 Posts: 1
      my friend told me to sign up on this site and mentioned that i will be sent a email to give me a ID check

      i signed up several hours ago and have not been ID checked, is this normal or has something gone wrong?

      thank you
      (and btw yes i have chosen my site cake poker, entered the acc name so it now says congratulations you have finished the process etc..)
  • 1 reply
    • EagleStar88
      Joined: 06.10.2008 Posts: 7,359
      Hi mrmeade,

      Yes this is quite normal. Occasionally ID checks are not made, but it is of course still possible that we will ask you, so be prepared (have any documents to hand).

      At times, PokerStrategy does get extremely busy so we do ask that you allow 96 hours, but are usually able to respond much quicker.

      Please check your email and support tickets once in a while in case we are trying to get hold of you by those methods.

      Good luck on Cake Poker, we wish you every success and welcome you to the PokerStrategy family :)