Trouble with PartyPoker, initial $50

    • Gunner123
      Gunner123
      Bronze
      Joined: 16.04.2009 Posts: 1
      Hi there, I've just recently completed the quiz and am trying to claim the $50 starting capital on PartyPoker. It says that the bonus is available to claim in my bonuses tab, but when I click on 'Claim Now', it takes me to a screen asking me to deposit before I can continue. But, of course, I can't make a deposit as I won't recieve the $50 starting capital!

      Any advice?
  • 3 replies
    • merijna
      merijna
      Bronze
      Joined: 13.04.2009 Posts: 27
      This is the deposit bonus you get from Pokerstrategy , not the free 50$
      For your free 50$ , you'll have to wait a little more , but I'm pretty sure it will arrive soon !

      Be sure to check your mail!
    • ShadowOfLight1337
      ShadowOfLight1337
      Bronze
      Joined: 26.04.2009 Posts: 239
      Check your mail. It should contain an e-mail asking you for an ID check.
    • SoyCD
      SoyCD
      Bronze
      Joined: 20.02.2008 Posts: 6,356
      Hello Gunner123,

      You should have received an ID check per E-mail. If not then simply send a photo or scan of an ID such as a passport of drivers liscense in addition to proof of residence (e.g. gas or telephone bill) to security@pokerstrategy.com.

      As for the PartyPoker bonus: don't make an own deposit. You just need to fill in your personal information and can then close the first deposit options window. After you have passed your security check we will transfer the money.

      Best regards,
      SoyCD