Why arent monies being paid | Tell-A-Friend

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- fcumred
  
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  Joined: 16.03.2008 Posts: 55
  - 05.05.2009, 13:14
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  I referred someone and they have built up 19 points almost 10 days ago, which should by rights earn me $10 but its never been credited.
  
  Can a mod shed any light as to why that may be
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- TheBu11d0g
  
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  Joined: 25.07.2008 Posts: 2,019
  - 05.05.2009, 14:06
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  Hello fcumred,
  
  I am sorry to hear that you are having trouble with your T-A-F system.
  
  I would recommend that you contact customer support via the ticket system as they will be able to help you more as they have access to your account details.
  
  Kind Regards,
  -Steve
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- irregularity
  
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  Joined: 23.05.2008 Posts: 233
  - 05.05.2009, 17:57
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  The reason is that you need to gain a total of $50 for a transfer to be made.
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- fcumred
  
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  Joined: 16.03.2008 Posts: 55
  - 05.05.2009, 18:22
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  Originally posted by irregularity
  The reason is that you need to gain a total of $50 for a transfer to be made.
  No you mis-understand my point.
  
  I have referred someone who has made 19 strategy points, meaning I should get $10 credited to my account. I've never had that $10.
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- irregularity
  
  Bronze
  Joined: 23.05.2008 Posts: 233
  - 05.05.2009, 18:41
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  Originally posted by fcumred
  
  Originally posted by irregularity
  The reason is that you need to gain a total of $50 for a transfer to be made.
  No you mis-understand my point.
  
  I have referred someone who has made 19 strategy points, meaning I should get $10 credited to my account. I've never had that $10.
  Ah, sorry, You mean in your TAF balance. Ignore me and do what first reply said
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- SoyCD
  
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  Joined: 20.02.2008 Posts: 6,356
  - 12.05.2009, 08:33
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  Hello fcumred,
  
  There might be delays with the updates. If it has still not updated you can try contacting our support via the ticket system: http://www.pokerstrategy.com/home/support/
  
  Best regards
  SoyCD
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