problem with the starting capital at fulltilt

    • arsgov
      arsgov
      Bronze
      Joined: 05.05.2009 Posts: 18
      hey guys,
      i passed the quiz and registered to fulltilt before more than 48 hours.
      i didn't get the money to my account yet, and thats i understand, but i read that if i don't get the money within 48 hours they ask me for an ID copy or something..

      by now, i didn't get anything :/
      u think they'll email me or something?.. or maybe i didn't register well?
  • 3 replies
    • PokemasterTT
      PokemasterTT
      Bronze
      Joined: 20.03.2009 Posts: 30
      write an email to support
    • superjunk
      superjunk
      Bronze
      Joined: 21.06.2007 Posts: 2,856
      Full Tilt lobby : Cashier > Personal information

      Done that ?
    • TheBu11d0g
      TheBu11d0g
      Bronze
      Joined: 25.07.2008 Posts: 2,019
      Hi arsgov,

      Have you checked your emails, including any spam folders/filters, sometimes we write to ask that you provide additional ID.

      If you have already sent ID, it can sometimes take up to 96 hours until you'll receive the $50 starting capital in your poker site account. In the interim time, please ensure that:

      > You have entered all the required information in your profile page;
      > You have completed all the required information in your poker site account;
      > You have checked your support tickets as sometimes we try to contact you this way;

      Please note that for legal reasons we are unable to provide starting capitals to anyone living in the U.S.A.

      Please be patient in waiting for the money, this will be sent as soon as possible. In the meantime feel free to explore our forum and read up on the strategy guides already available to you. Further strategy will become available to you as soon as you start playing poker through your linked account.

      Best regards,
      -Steve