No bonus at Pokerstars

    • Vitkuss
      Vitkuss
      Global
      Joined: 16.05.2009 Posts: 18
      Hello, what is the reason I can't get starting capital on Pokerstars? I am not american, I live in Lithuania, i have sent my Id like one week ago and just yesterday they replied to me that they can't transfer me funds at Pokerstars. Have any of you ever met this kind of problem and solved it?
  • 1 reply
    • SoyCD
      SoyCD
      Bronze
      Joined: 20.02.2008 Posts: 6,356
      Hello Vitkuss,

      You can only receive starting capital at poker rooms at which you have never had accounts before and at which you used our sign-up codes to register. If your transfers are being declined then it means you either did not sign up correctly or have had accounts there previously - and are thus nothing allowed to receive the capital there.

      This happens quite often when players have already had previous play money accounts at e.g. PokerStars or Full Tilt and then try to create new ones in order to receive the capital.

      Best regards
      SoyCD