Starting capital

    • tomietah
      tomietah
      Bronze
      Joined: 25.05.2009 Posts: 4
      Hello I'm just wondering how long it takes to get the starting capital. I've requested it sometime last week. Don't mean to be rude or anything just wondering :)

      Regards.
  • 5 replies
    • tomietah
      tomietah
      Bronze
      Joined: 25.05.2009 Posts: 4
      Anyone?
    • dadude77
      dadude77
      Bronze
      Joined: 26.10.2008 Posts: 1,516
      tomietah,

      Did you check to make sure that you haven't gotten an e-mail from pokerstrategy requesting an ID check?
      Make sure to check in your junk mail as well!

      dadude
    • imnevascared
      imnevascared
      Global
      Joined: 02.06.2009 Posts: 1
      Ive been waiting a few days as well, i didnt see any emails.

      cheers
    • tomietah
      tomietah
      Bronze
      Joined: 25.05.2009 Posts: 4
      It's solved now, thx for the help anyway :)
    • TheBu11d0g
      TheBu11d0g
      Bronze
      Joined: 25.07.2008 Posts: 2,019
      Hello imnevascared,

      Have you checked your emails, including any spam folders/filters, sometimes we write to ask that you provide additional ID.

      If you have already sent ID, it can sometimes take up to 96 hours until you'll receive the $50 starting capital in your poker site account. In the interim time, please ensure that:

      > You have entered all the required information in your profile page;
      > You have completed all the required information in your poker site account;
      > You have checked your support tickets as sometimes we try to contact you this way;

      Please note that for legal reasons we are unable to provide starting capitals to anyone living in the U.S.A.

      Please be patient in waiting for the money, this will be sent as soon as possible. In the meantime feel free to explore our forum and read up on the strategy guides already available to you. Further strategy will become available to you as soon as you start playing poker through your linked account.

      Best regards,
      -Steve