Only $1 not $50

    • cmfisher
      cmfisher
      Bronze
      Joined: 03.07.2009 Posts: 6
      I have tried to find an answer to this but can't.

      I passed the quiz and started with Party Poker yesterday. Today you have deposited $1 into my Party Poker account but it has not activated the $50 as you say it will. Is there another wait for this to happen, or should it be there straight away?
  • 15 replies
    • MrPavlos
      MrPavlos
      Global
      Joined: 12.02.2009 Posts: 553
      Patience,propablyv ull get the rest 49$ within some time

      Cheers and good luck at the tables
    • Gabinr1
      Gabinr1
      Bronze
      Joined: 05.04.2009 Posts: 7,755
      Maybe that's what you deserve.

      Have you been bad this year?


      [Joke]


      I'm sure you'll get it.
      Good Luck!
    • SMX1000
      SMX1000
      Bronze
      Joined: 19.06.2009 Posts: 2
      the same happened to me today. Any Idea how long does it take until I get the rest of 50$?
    • Adzi
      Adzi
      Bronze
      Joined: 09.12.2007 Posts: 202
      you have to go to the cashier, and check bonuses. there you'll see the bonus from poker strategy and have to activate it. then you'll get $50
    • kingdippy2008
      kingdippy2008
      Bronze
      Joined: 30.08.2008 Posts: 2,107
      Originally posted by Adzi
      you have to go to the cashier, and check bonuses. there you'll see the bonus from poker strategy and have to activate it. then you'll get $50
      Hi cmfisher,

      Im not quite sure but there should be a $49 bonus in the cashier. You should be able to click on it and press claim now.

      I hope this helps, if not either post back here or write a ticket to support

      Regards,

      -Jack
    • SMX1000
      SMX1000
      Bronze
      Joined: 19.06.2009 Posts: 2
      Cashier>Bonuses

      there are 2 non-active bonuses:
      100% extra (bonus code: WELCOME)
      100% extra (bonus code: PS150)

      there is any active bonus.
    • MastercLo
      MastercLo
      Bronze
      Joined: 04.07.2009 Posts: 4
      I have the same problem... in my case the deposit was 0.01 and then 1, so I have $1.01 and that's it... No active bonuses
    • cmfisher
      cmfisher
      Bronze
      Joined: 03.07.2009 Posts: 6
      Thanks everyone for the input.

      There is definately no bonus available at my Party Poker account, I have checked everywhere.

      I have written a ticket to support, so hopefully it will be sorted out.

      I'll post back here when I find out what I've done wrong, that way anyone else that has the problem will know what to do.
    • wick3dways
      wick3dways
      Bronze
      Joined: 03.07.2009 Posts: 8
      i have the exact same problem. not sure how to fix
    • SoyCD
      SoyCD
      Bronze
      Joined: 20.02.2008 Posts: 6,356
      Hello guys,

      You should all have 49$ in your restricted accounts. Simply try sitting down at a table with money and you should have a total of $50 available to you.

      Once you restart the software this money should also display in your overall balance.

      If this doesn't work just contact our support via the ticket system please; http://www.pokerstrategy.com/home/support/

      Best regards
      SoyCD
    • cmfisher
      cmfisher
      Bronze
      Joined: 03.07.2009 Posts: 6
      Didn't work for me
    • MastercLo
      MastercLo
      Bronze
      Joined: 04.07.2009 Posts: 4
      Originally posted by SoyCD
      Hello guys,

      You should all have 49$ in your restricted accounts. Simply try sitting down at a table with money and you should have a total of $50 available to you.

      Once you restart the software this money should also display in your overall balance.

      If this doesn't work just contact our support via the ticket system please; http://www.pokerstrategy.com/home/support/

      Best regards
      SoyCD
      Nope, didn't work...

      I opened a ticket and I received this response:

      Dear MastercLo,

      I have forwarded your message. Please be patient.

      Best regards,
      Tobi

      ?????????? Wait for what??? a deposit??? a bonus????

      I don't know what to do :(
    • cmfisher
      cmfisher
      Bronze
      Joined: 03.07.2009 Posts: 6
      Originally posted by MastercLo
      Originally posted by SoyCD
      Hello guys,

      You should all have 49$ in your restricted accounts. Simply try sitting down at a table with money and you should have a total of $50 available to you.

      Once you restart the software this money should also display in your overall balance.

      If this doesn't work just contact our support via the ticket system please; http://www.pokerstrategy.com/home/support/

      Best regards
      SoyCD
      Nope, didn't work...

      I opened a ticket and I received this response:

      Dear MastercLo,

      I have forwarded your message. Please be patient.

      Best regards,
      Tobi

      ?????????? Wait for what??? a deposit??? a bonus????

      I don't know what to do :(
    • cmfisher
      cmfisher
      Bronze
      Joined: 03.07.2009 Posts: 6
      Originally posted by MastercLo
      Originally posted by SoyCD
      Hello guys,

      You should all have 49$ in your restricted accounts. Simply try sitting down at a table with money and you should have a total of $50 available to you.

      Once you restart the software this money should also display in your overall balance.

      If this doesn't work just contact our support via the ticket system please; http://www.pokerstrategy.com/home/support/

      Best regards
      SoyCD
      Nope, didn't work...

      I opened a ticket and I received this response:

      Dear MastercLo,

      I have forwarded your message. Please be patient.

      Best regards,
      Tobi

      ?????????? Wait for what??? a deposit??? a bonus????

      I don't know what to do :(
      exactly the response I got. I don't know what we're waiting for either, and patients is hard when you get such a vauge response
    • SoyCD
      SoyCD
      Bronze
      Joined: 20.02.2008 Posts: 6,356
      Hey guys,

      I'm sorry but I don't know what this particular problem could stem from. Perhaps a technical issue on the side of PartyPoker.

      Our support will be looking into it and try to sort out the issues.

      Best regards
      SoyCD