Bonus disappeared

    • jinbabust
      jinbabust
      Bronze
      Joined: 17.06.2009 Posts: 5
      I noticed after playing the casino a bit for a change of scene my bonus disappeared soon after :( but my cash balance remains,was i not suppose to play the casino at all?Everytime you play there is a big blackjack sign to click on...
      Did my bonus get forfeited ?By the way i play at party poker

      Plus I was playing with the cash balance not the bonus so it shouldnt matter,they do not allow you to play with the no deposit bonus anyway...
  • 1 reply
    • SoyCD
      SoyCD
      Bronze
      Joined: 20.02.2008 Posts: 6,356
      Hello jinbabust,

      Since this is a poker school and we are here to teach long term profitable poker strategies, and not to promote gambling, it could well be that taking your money to the casino results in the loss of your bonus. It could also be that it is because you actually took all of your money to a table (casino, slotmachine, pokertable, etc) - which results in you automatically losing the bonus.

      After you reach 300 PartyPoints you will be able to contact our support via the ticket system to have your bonus re-instated.

      Nonetheless I advise you to go to the options in PartyPoker and de-activate the Casino display. Playing Casino games is identical to throwing away money since the house will always win in the long-run.

      Best regards
      SoyCD