ticket question

  • 1 reply
    • SoyCD
      Joined: 20.02.2008 Posts: 6,356
      Hello BogdanDin7,

      Sorry to hear that the support hasn't answered your ticket yet and will get in contact with them on why they haven't. I will also contact our affiliate management team since it seems like they are linking you to a new welcome bonus page.

      I would recommend you talk to their Live Support again and link them to their own website; http://poker.ladbrokes.com/en/poker-promotions/welcome-bonus and tell them that this is the bonus you signed up for.

      I will talk to our guys in the meantime to find out more on what has happened and update the information.

      Best regards