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50$ strating capital problem

    • orield1
      orield1
      Basic
      Joined: 29.07.2009 Posts: 2
      hello
      i has passed the quiz and writed my real details, and i did not get any email or the money into my account.
      its been almost 96 hours!
      what am i need to do to get the 50$ strating capital?
  • 2 replies
    • EagleStar88
      EagleStar88
      Bronze
      Joined: 06.10.2008 Posts: 7,359
      Hi orield1 & welcome to PokerStrategy,

      You should receive an ID check by E-mail. If you haven't yet, then simply send a photo or scan of an ID such as a passport of drivers liscense in addition to proof of residence (e.g. gas or telephone bill) to security@pokerstrategy.com.

      Have patience, once you have cleared the ID check, the starting capital shouldn't take too long to come through.

      Best regards,


      Bart
    • orield1
      orield1
      Basic
      Joined: 29.07.2009 Posts: 2
      i have pay attention some minutes ago that i have a ticket from your support.
      your support has writed that i need to write my personal details at FullTiltPoker and so i did, and i have sended a ticket back and noticed about it.

      so i still need to send an ID Check? or its not necessary anymore?
      if it is not necessary so how long do i need to wait until i get the 50$ starting capital?