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problem with getting started

    • aigarr
      Joined: 26.06.2009 Posts: 1
      hey, sorry about my English. I had problem with PokerStars (i didn't entered marketing code, that mean my account is useless now?) and main question is: i didn't get my starting capital and i made user to PartyPoker and claim my starting capital to there. Is it will be problem? Or i will get my st to PartyPoker account.
  • 1 reply
    • EagleStar88
      Joined: 06.10.2008 Posts: 7,359
      Hi aigarr & welcome to PokerStrategy,

      Unfortunately you do need to use the marketing code otherwise the account will not be tracked to PokerStrategy. But yes it shouldn't be a problem to receive your capital at party rather than PokerStars. Please drop a support ticket to the support team and confirm your details and request transfer to your party account. Please also ensure that your party account player name is recorded correctly on your profile settings page.

      Good to welcome you to the community, wishing you every success and enjoyment with your poker.

      Best regards,