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i thougt it just takes about 2 working days for my bankroll to arrive

  • 4 replies
    • SoyCD
      SoyCD
      Bronze
      Joined: 20.02.2008 Posts: 6,356
      Hello lmaohf,

      You should have received an ID check per E-mail - which you have not yet responded to. If not then simply send a photo or scan of an ID such as a passport of drivers liscense in addition to proof of residence (e.g. gas or telephone bill) to security@pokerstrategy.com.

      Best regards,
      SoyCD
    • lmaohf
      lmaohf
      Bronze
      Joined: 06.08.2009 Posts: 5
      cant i just change poker sites?because it says when i input the marketing code it was an error at poker stars hope you reply
    • xero100
      xero100
      Bronze
      Joined: 06.08.2009 Posts: 1,355
      hi im like tree days when got e-mail for id check

      I photo my "id card"

      but how about the adress?
      I live with family so adress where I live will be my parents not mine can I photo telephone bill? it will be name of my mom
      and the last name will be like mines because im her child LOL
      so can I do this?????
    • SoyCD
      SoyCD
      Bronze
      Joined: 20.02.2008 Posts: 6,356
      Originally posted by xero100
      hi im like tree days when got e-mail for id check

      I photo my "id card"

      but how about the adress?
      I live with family so adress where I live will be my parents not mine can I photo telephone bill? it will be name of my mom
      and the last name will be like mines because im her child LOL
      so can I do this?????
      Hello xero100,

      That should be ok. Our support will tell you if its not. Just make sure to tell them its on your mothers name.

      Best regards
      SoyCD