Elephant has encountered a problem

    • lildis
      lildis
      Basic
      Joined: 04.08.2009 Posts: 2
      I installed the Elephant about a week or so ago and it has stopped functioning with the error message:

      "PokerStrategy Elephant has encountered a problem and needs to close. We are sorry for the incovenience."

      whenever I try to start the software.

      I uninstalled and reinstalled both the elephant and postgres but this did not fix the problem.

      Any ideas?
      thank you
  • 3 replies
    • mrk1988
      mrk1988
      Bronze
      Joined: 04.02.2007 Posts: 13,337
      Hey lildis,

      make sure you deinstalled the elephant correctly. Also make sure there are no files or folders left!

      When using vista, please install the elephant / postgreSQL as admin.
    • lildis
      lildis
      Basic
      Joined: 04.08.2009 Posts: 2
      I am on XP. I uninstalled from the control panel remove programs. I deleted the remnants of the pokerstrategy folder from the program files folder. Rebooted. Reinstalled. Same problem.
    • andyb43
      andyb43
      Bronze
      Joined: 23.07.2008 Posts: 903
      • 15.09.2009, 06:38
      • This post has been edited 1 time(s), it was last edited by andyb43: 16.09.2009 09:23.
      Strange.............this usually a Vista issue.

      Go to the Holdem Manager web page, they have FAQ's dealing with posrgreSQL problems.