Question about capital starting,household

  • 3 replies
    • EagleStar88
      EagleStar88
      Bronze
      Joined: 06.10.2008 Posts: 7,359
      Hi ShayKoren,

      Yes of course, he would be most welcome.

      The only thing to mention is that if you both live within the same household, support team will require you both to send in ID documentation to confirm identities.

      You can do this by simply sending a photo or scan of an ID with photo such as a passport of drivers licence together with proof of residence (e.g. gas or telephone bill) to security@pokerstrategy.com with your user names from your registered email addresses.

      Any problems, questions or concerns, don't hesitate to contact support team for further guidance.


      Best regards,


      Bart
    • ShayKoren
      ShayKoren
      Bronze
      Joined: 27.07.2009 Posts: 5
      Ok thank you

      Ill wait,lets see if my brother will recieve his capital in 2 days.
      if he doesnt i will send them a ticket and a ID of both
    • EagleStar88
      EagleStar88
      Bronze
      Joined: 06.10.2008 Posts: 7,359
      Originally posted by ShayKoren
      Ok thank you

      Ill wait,lets see if my brother will recieve his capital in 2 days.
      if he doesnt i will send them a ticket and a ID of both
      Hi ShayKoren, please send them now, don't wait, otherwise support might think that this is a duplicate application from the same person and deactivate both your accounts. Just explain the situation and forward on ID proof for both.

      Best regards,


      Bart