Capital, how long ?

    • Hellu
      Hellu
      Bronze
      Joined: 19.09.2009 Posts: 1
      How long does it normally take to get the capital ?
      Some working days 1 - 3 ?

      Thank you for your answer!

      Oh and another question...

      My friend who has here an account too, wants to know why his account got deactivated ? ( The name is: Girandole )

      He sent his ID copies and an hour later his account was locked ?
      He hasn't 2 tickets, but hasn't got so far an answer.

      Sorry for trouble!
  • 4 replies
    • slowshow
      slowshow
      Bronze
      Joined: 17.07.2009 Posts: 99
      In my case it took 2 working days after i completed quiz, it included 2 ID checks. Just do everything right as asked and follow instructions. Patience is key for successfull pokerplayer!

      GL @ tables :f_biggrin:
    • EagleStar88
      EagleStar88
      Bronze
      Joined: 06.10.2008 Posts: 7,359
      Hi Hellu & welcome to PokerStrategy,

      As slowshow has already indicated, generally it doesn't take too long, but it does sometimes require an ID check, so if you could have documentation ready that helps to cut down the time.

      Support will be in touch shortly if this is required so keep an eye on your email (including spam folders) and also your support tickets.

      Welcome once again and good luck at the tables.

      Best regards,


      Bart
    • tarbia
      tarbia
      Bronze
      Joined: 20.09.2009 Posts: 1
      i passed quiz yesterday! and than i sent copy of my id! when will i get my starting capital? or i'll have to do anything more?
    • justkyle88
      justkyle88
      Bronze
      Joined: 07.05.2008 Posts: 7,596
      Hey tarbia,

      Welcome to PokerStrategy.

      Receiving your starting capital usually take 48hrs without ID check and 96hrs with ID check.
      Please be patient and support will reply shortly.

      Also, most of your answers can be answered by writing a support ticket.

      I hope this has answered all your query's.

      Best wishes,

      Kyle.