I don t recive strategy points

    • karmolll
      karmolll
      Bronze
      Joined: 11.07.2008 Posts: 101
      Hi i just made an deposit to Poker heaven about 5 days ago I entered the bonus cone and i entered the Id here after i registered but I don t recive SP .... Mby i did something wrong ... can sdomeone help me?
  • 2 replies
    • thunderbird56
      thunderbird56
      Bronze
      Joined: 02.12.2007 Posts: 2,182
      Hi karmolll,

      Please note that the last of update of StrategyPoints from Poker Heaven was performed on 09/11. If you started playing before that date and did not get any StrategyPoints yet, it's likely that either you entered the wrong ID or your account is not tracked to us. I recommend that you send a ticket including your ID to our Support to make sure the one on file is correct. In the mean time, you should write to PH Support to check if your account is tracked correctly.

      Regards,
      thunder
    • karmolll
      karmolll
      Bronze
      Joined: 11.07.2008 Posts: 101
      Thx man