Problem

    • justaguy101
      justaguy101
      Bronze
      Joined: 26.10.2009 Posts: 3
      I passed the the quiz and made an account for the starting capital in PartyPoker. I could take a picture of my passport to prove my identity but i dont think i have any means to prove my official adress since im living away from home right now.

      How long is the starting capital available if i cant get any document to prove my adress?
  • 1 reply
    • EagleStar88
      EagleStar88
      Bronze
      Joined: 06.10.2008 Posts: 7,359
      Hi justaguy101 & welcome to PokerStrategy,

      We would need both aspects of the ID check before the starting capital is released. Preferably the address proof would need to be from an official source, such a utility bill or government source.

      If you are struggling to find any such confirmation, please contact the customer support team via the ticketing system who will be happy to assist you find an appropriate form of documentation.


      Don't worry, you will have sufficient time to find, scan and send in the confirmation.

      Best regards,


      Bart