I did not RECEIVE MY $50.00 STARTING CAPITAL!!!!!!

    • Ringdogg99
      Ringdogg99
      Bronze
      Joined: 20.11.2009 Posts: 2
      Hello I did not receive my $50 starting capital you guys promised when I downloaded a poker room from this site and made and registered an account. Where is my $50.00??? Please give it to me asap PLEASE, THANK YOU!!!!!!!
  • 2 replies
    • Justin37
      Justin37
      Bronze
      Joined: 25.07.2009 Posts: 445
      Originally posted by Ringdogg99
      Hello I did not receive my $50 starting capital you guys promised when I downloaded a poker room from this site and made and registered an account. Where is my $50.00??? Please give it to me asap PLEASE, THANK YOU!!!!!!!
      Probally u are new here.

      1. You need to pass the quiz 1st. After you pass the quiz, send them ticket via your ID and telling u have passed the quiz.

      2. 2nd you need to do the ID check, by checking your email or your private msg on pokerstrategy.com. And follow their requirements what do to next.

      2. After everything was verify, u will receive your $50 in 2-3 days sometimes up to 1 week.
    • justkyle88
      justkyle88
      Bronze
      Joined: 07.05.2008 Posts: 7,596
      Hey Ringdogg99,

      Welcome to PokerStrategy.com and the Community!

      The starting capital can take up to 96 WORKING hours (with id check) to get to you. But there are also some things you can check:

      -Have you received an id check through the mail? Please check your inbox as well as your junk mail as well. If you have then please send a copy of the requested id to security@pokerstrategy.com

      -Are you sure you have entered all your details correct on your poker platform, and on your profile page? Please remember that you have to put the name of your account here: http://www.pokerstrategy.com/home/profile/
      Also make sure that you enter the PokerStrategy bonus/marketing code otherwise your account wont be linked and the money wont be transferred and then you would have to choice a different poker platform..

      -Finally please check your Tickets from support as they may have tried to contact you with a query. You can also create tickets using this feature.

      Regards,

      Kyle.