everything is ok but no hud?

  • 22 replies
    • Zemnieks11
      Zemnieks11
      Bronze
      Joined: 23.07.2009 Posts: 567
      Open elephant-> Settings-> HUD settings-> Options-> at general settings check the activate hud box.....and they should appear! Hope helps!
    • jxb1977
      jxb1977
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      Joined: 13.08.2009 Posts: 110
      Hi Zemnieks11 i'm having the same problem as the OP and i have checked my HUD settings and the activate HUD box has a tick in it!! Any other suggestions??
    • erdalzeneger
      erdalzeneger
      Bronze
      Joined: 24.11.2008 Posts: 14
      Originally posted by jxb1977
      Hi Zemnieks11 i'm having the same problem as the OP and i have checked my HUD settings and the activate HUD box has a tick in it!! Any other suggestions??
      same
    • iMilk
      iMilk
      Bronze
      Joined: 22.07.2008 Posts: 23
      I have this problem as well.
    • MichaelWagner42
      MichaelWagner42
      Bronze
      Joined: 12.09.2009 Posts: 1,552
      Hi folks,

      What kind of game are you playing exactly and on which poker room.
      Please keep in mind that the Elephant does not support Sng/MTT/Turney (for now).

      Ciao
      Michael
    • iMilk
      iMilk
      Bronze
      Joined: 22.07.2008 Posts: 23
      Originally posted by MichaelWagner42
      Hi folks,

      What kind of game are you playing exactly and on which poker room.
      Please keep in mind that the Elephant does not support Sng/MTT/Turney (for now).

      Ciao
      Michael
      I play NL10 FR and SH at Full Tilt. When I had the trial version it was working. I tried the HEM trial and switched back when I received the license and now the HUD doesn't work.
    • MichaelWagner42
      MichaelWagner42
      Bronze
      Joined: 12.09.2009 Posts: 1,552
      Hi again,

      Which Elephant version are you using?

      Ciao
      Michael
    • erdalzeneger
      erdalzeneger
      Bronze
      Joined: 24.11.2008 Posts: 14
      Elephant 0.69.62.31
    • Zemnieks11
      Zemnieks11
      Bronze
      Joined: 23.07.2009 Posts: 567
      mybee try re-instaling it....
    • MichaelWagner42
      MichaelWagner42
      Bronze
      Joined: 12.09.2009 Posts: 1,552
      Hi,

      Please update to the version 0.70 from here: http://elephant.pokerstrategy.com/. We have done some fixes on EUR/GBP tables and on FT tables where ante has to be payed...

      Please remove the 0.69 version and install the new one. You have to reimport the missing hands.

      It should work now.

      Ciao
      Michael
    • erdalzeneger
      erdalzeneger
      Bronze
      Joined: 24.11.2008 Posts: 14
      hi,

      updated 0.70, checked hand history paths, histories are saved in english, both of the poker client and elephant are running as admin, elephant is importing hand histories, but there is still no hud.

      I play 0.05/0.10 6 max on ftp and I am a vista user.
    • MichaelWagner42
      MichaelWagner42
      Bronze
      Joined: 12.09.2009 Posts: 1,552
      Maybe a dump question, but I have to ask: Do you get duplicates when importing? What where the stats exactly? You could also post the log file content (from the Help->Show log file).

      Do you have to pay ante at the table?

      If nothing works: Can you please send the original hand history to elephant (at) pokerstrategy.com, so that I can try the import and hud at my machine? Please refer to this thread in your mail.

      Thanks
      Michael
    • erdalzeneger
      erdalzeneger
      Bronze
      Joined: 24.11.2008 Posts: 14
      yes i get duplicates.
    • erdalzeneger
      erdalzeneger
      Bronze
      Joined: 24.11.2008 Posts: 14
      this is the log file:



      2009-12-05 00:37:33,852 - 156953 [5] INFO PBNLogger.ImporterThread: Will use old parser to import file C:\Users\\Hand History\erdalzeneger\FT20091205 Gross - $0.01-$0.02 - No Limit Hold'em.txt...
      2009-12-05 00:37:34,115 - 157216 [5] INFO SpeedMeasure: Import speed measurement:
      - file name: C:\Users\\Hand History\erdalzeneger\FT20091205 Gross - $0.01-$0.02 - No Limit Hold'em.txt
      - hand count: 1
      - duplicate Count: 0
      - error count: 0
      - time needed: 4254209 (00:00:00.2971193)
      2009-12-05 00:37:34,116 - 157217 [5] INFO SpeedMeasure: Total import - time needed: 4264603 (00:00:00.2978453)
      2009-12-05 00:38:12,147 - 195248 [21] INFO PBNLogger.ImporterThread: Will use old parser to import file C:\Users\\Hand History\erdalzeneger\FT20091205 Gross - $0.01-$0.02 - No Limit Hold'em.txt...
      2009-12-05 00:38:12,153 - 195254 [21] INFO SpeedMeasure: Import speed measurement:
      - file name: C:\Users\\Hand History\erdalzeneger\FT20091205 Gross - $0.01-$0.02 - No Limit Hold'em.txt
      - hand count: 1
      - duplicate Count: 0
      - error count: 1
      - time needed: 103267 (00:00:00.0072122)
      2009-12-05 00:38:12,153 - 195254 [21] INFO SpeedMeasure: Total import - time needed: 105344 (00:00:00.0073573)
      2009-12-05 00:38:47,196 - 230297 [22] INFO PBNLogger.ImporterThread: Will use old parser to import file C:\Users\\Hand History\erdalzeneger\FT20091205 Gross - $0.01-$0.02 - No Limit Hold'em.txt...
      2009-12-05 00:38:47,208 - 230309 [22] INFO SpeedMeasure: Import speed measurement:
      - file name: C:\Users\\Hand History\erdalzeneger\FT20091205 Gross - $0.01-$0.02 - No Limit Hold'em.txt
      - hand count: 1
      - duplicate Count: 0
      - error count: 2
      - time needed: 178725 (00:00:00.0124823)
      2009-12-05 00:38:47,208 - 230309 [22] INFO SpeedMeasure: Total import - time needed: 181485 (00:00:00.0126751)
      2009-12-05 00:39:37,291 - 280392 [19] INFO PBNLogger.ImporterThread: Will use old parser to import file C:\Users\\Hand History\erdalzeneger\FT20091205 Gross - $0.01-$0.02 - No Limit Hold'em.txt...
      2009-12-05 00:39:37,305 - 280406 [19] INFO SpeedMeasure: Import speed measurement:
      - file name: C:\Users\\Hand History\erdalzeneger\FT20091205 Gross - $0.01-$0.02 - No Limit Hold'em.txt
      - hand count: 1
      - duplicate Count: 0
      - error count: 3
      - time needed: 220363 (00:00:00.0153904)
      2009-12-05 00:39:37,305 - 280406 [19] INFO SpeedMeasure: Total import - time needed: 222372 (00:00:00.0155307)
      2009-12-05 00:39:52,290 - 295391 [18] INFO PBNLogger.ImporterThread: Will use old parser to import file C:\Users\\Hand History\erdalzeneger\FT20091205 Gross - $0.01-$0.02 - No Limit Hold'em.txt...
      2009-12-05 00:39:52,308 - 295409 [18] INFO SpeedMeasure: Import speed measurement:
    • MichaelWagner42
      MichaelWagner42
      Bronze
      Joined: 12.09.2009 Posts: 1,552
      Hi,

      Could you please send this hand history files at elephant (at) pokerstrategy.com:

      C:\Users\\Hand History\erdalzeneger\FT20091205 Gross - $0.01-$0.02 - No Limit Hold'em.txt

      There seem to be some errors in the hand histories and I want to have a closer look at this.
      Thanks

      Michael
    • erdalzeneger
      erdalzeneger
      Bronze
      Joined: 24.11.2008 Posts: 14
      Hi,

      Sorry but, what do you mean by (at) pokerstrategy.com?

      how can I send them to you?

      thx

      erdal
    • MichaelWagner42
      MichaelWagner42
      Bronze
      Joined: 12.09.2009 Posts: 1,552
      Hi again,

      Just open your favorite mail client and add the hand history as attachment. Use the elephant(at)pokerstrategy.com as email address but exchange (at) with the @ sign.

      Sorry, but we have to use this awkward notation to avoid getting spammed by bots :(

      Ciao
      Michael
    • erdalzeneger
      erdalzeneger
      Bronze
      Joined: 24.11.2008 Posts: 14
      haha:) sorry, that was my fault.I:) I have just sent them..
    • MichaelWagner42
      MichaelWagner42
      Bronze
      Joined: 12.09.2009 Posts: 1,552
      OK, The "errors" in your file arent errors: Its just the information, that the existing old parser will be used. So far I cant see any problems in your hands.

      Can you check that you have the player name erdalzeneger added in the player list in your portal settings for full tilt poker? If the player is missing there -> Please add it.

      Ciao
      Michael
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