missing strategy points?

    • jonnyquest
      jonnyquest
      Bronze
      Joined: 21.09.2009 Posts: 285
      Hi

      My strategy points were updated but my points for 1 day are missing. Is there any reason I wouldn't receive strategy points for just 1 particular day? I know I played that day and generated rake.

      Thanks
  • 2 replies
    • EagleStar88
      EagleStar88
      Bronze
      Joined: 06.10.2008 Posts: 7,359
      Hi jonnyquest,

      These are usually updated a couple of days later and/or when a new update comes in.

      If it still hasn't updated after the next update, please contact support for assistance.

      E.g. on Full Tilt, 12th Dec is still currently missing, but should update when the next data run is received.

      Best regards,


      Bart
    • jonnyquest
      jonnyquest
      Bronze
      Joined: 21.09.2009 Posts: 285
      Thanks Bart. I was just worried that something was wrong. I'm surviving off of rakeback right now so it would be tough if I wasn't credited for the rake I'm generating.

      Cheers