hi

    • Toits1956
      Toits1956
      Basic
      Joined: 14.12.2009 Posts: 2
      i did my account to party poker but have not receved starting capital , could you please tell me why so ...did i something wrong or am i just too hurry with this thing ..my account in party is allso toits1956

      thankyou
  • 3 replies
    • kingdippy2008
      kingdippy2008
      Bronze
      Joined: 30.08.2008 Posts: 2,107
      Hello Toits1956,

      Welcome to Pokerstrategy and the Forums!

      The starting capital can take up to 96 WORKING hours (with id check) to get to you. But there are also some things you can check.

      -Have you received an id check through the mail? Please check your inbox as well as your junk mail as well. If you have then please send a copy of the requested id to security@pokerstrategy.com
      More info on id checks can be found at: http://www.pokerstrategy.com/idcheck/

      -Are you sure you have entered all your details correct on your poker platform, and on your profile page? Please remember that you have to put the name of your account here: http://www.pokerstrategy.com/home/profile/
      Also make sure that you enter the pokerstrategy bonus/marketing code otherwise your account wont be linked and the money wont be transfered.

      -Finally please check your Tickets from support as they may have tried to contact you with a query. You can also create tickets using this feature to ask support about your capital.

      Hope all this will help.

      Best of luck in your coming poker career!

      Best regards,

      -Jack
    • Toits1956
      Toits1956
      Basic
      Joined: 14.12.2009 Posts: 2
      no i havent recived the id check , there is only messegae about where do i want to play, and i asked from partypoker allso ..that everything is correct , so they told to ask from here... its now threedays
    • kustike2000
      kustike2000
      Bronze
      Joined: 16.12.2009 Posts: 1
      did you recieve this letter?
      PokerStrategy.com Important: Confirm your data to receive the starting capital‏
      no???