Whats up with this?:S

    • Guthans
      Guthans
      Silver
      Joined: 16.12.2009 Posts: 742
      Hello,

      I sent my ID-Check with ID card and a picture of me holding it, but I couldn't verify my adress since I have no bills to send, and I don't pay them, and I have recently moved..

      Anyway, I was waiting for them to verify me and allow me to start playing, but the only thing I got was a "RE:" mail from Security saying exactly;

      -----BEGIN PGP SIGNED MESSAGE-----
      Hash: SHA1

      Hello,

      due to the rush to the PP 50$ quiz we are implementing thorough security
      checks and request a scanned copy of your identity card via email. Your
      personal data will be dealt with strictly confidentially and are used
      only to verify the data you entered on our homepage.
      Please send a scanned copy of your identity card to:
      security@pokerstrategy.com
      We also require a proof of your residence, i.e. any bill adressed to you
      (e.g. gas, phone) or a bank statement (of course you can blank out any
      information not relevant for us).

      Best regards,
      PokerStrategy.com
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      What's up with that? Do I need to send the ID-check again or what's the problem here?

      PS: Do give me a good answer this time.

      Thanks,

      Christian Guthammar
  • 1 reply
    • Hadi
      Hadi
      Bronze
      Joined: 09.08.2009 Posts: 12,303
      Hi there,

      from what I can see, my colleagues from customer support have already replied to your query, saying that you have been approved and can expect the starting capital within 48 hours - please be patient, as it could come to some more delay considering it's the Christmas season.

      Best regards