starting capital

    • DJPirke
      DJPirke
      Bronze
      Joined: 17.12.2009 Posts: 2
      ~ 7 days ago I completed my quiz and asked for the starting capital. I was asked to give my ID. I did it and it was fine. They also phoned me. Now it's already 4 days after and I don't see any money. My freidn who reffered me said it should come, but now the problem is that I already have the bronze status. He said once u have the bronze status you should receive the moeny. It didn't happen to me.

      Thanks,

      djpirke
  • 1 reply
    • kingdippy2008
      kingdippy2008
      Bronze
      Joined: 30.08.2008 Posts: 2,107
      Hello DJPirke,

      Welcome to Pokerstrategy and the Forums!

      The starting capital can take up to 96 WORKING hours (with id check) to get to you. But there are also some things you can check. However due to the holiday season some delays can be possible.

      -Have you received an id check through the mail? Please check your inbox as well as your junk mail as well. If you have then please send a copy of the requested id to security@pokerstrategy.com
      More info on id checks can be found at: http://www.pokerstrategy.com/idcheck/

      -Are you sure you have entered all your details correct on your poker platform, and on your profile page? Please remember that you have to put the name of your account here: http://www.pokerstrategy.com/home/profile/
      Also make sure that you enter the pokerstrategy bonus/marketing code otherwise your account wont be linked and the money wont be transfered.

      -Finally please check your Tickets from support as they may have tried to contact you with a query. You can also create tickets using this feature to ask support about your capital.

      Hope all this will help.

      Best of luck in your coming poker career!

      Best regards,

      -Jack