Denied by PokerStars WITHOUT AN EXPLANATION

    • tegomass
      tegomass
      Bronze
      Joined: 26.11.2009 Posts: 4
      What the hell?

      "Dear tegomass,

      Unfortunately the transfer of free $50 starting capital was denied by PokerStars. We regret any inconvenience caused. Please consider choosing an alternative poker room on which you can get your free $50 starting capital."

      Why? What have I done? I really want to play at pokerstars. I signed up with pokerstrategy because I want to play on pokerstars but don't have enough funds. I see no reason why I would be denied, and you failed to give me at least an explanation. I did everything that you asked for and yet I was denied? No, I want a damn good reason for this.
  • 4 replies
    • SuvorovNL
      SuvorovNL
      Bronze
      Joined: 13.05.2009 Posts: 606
      Since PokerStarts state that they were the ones that denied the $50 from PokerStrategy, maybe you should fume in their general direction and not demand an explanation here?
    • PocketAcesJohn
      PocketAcesJohn
      Bronze
      Joined: 19.06.2008 Posts: 1,116
      Had you ever downloaded the software previous to sighning up through PS?
    • tegomass
      tegomass
      Bronze
      Joined: 26.11.2009 Posts: 4
      Originally posted by SuvorovNL
      Since PokerStarts state that they were the ones that denied the $50 from PokerStrategy, maybe you should fume in their general direction and not demand an explanation here?
      I did contact them. Of course I did. However, I thought people should know about this.

      Originally posted by PocketAcesJohn

      Had you ever downloaded the software previous to sighning up through PS?


      No, can't recall I have. But I'm curious. Why does it matter?
    • tegomass
      tegomass
      Bronze
      Joined: 26.11.2009 Posts: 4
      After contacting pokerstars, they've corrected their mistake. I thank PokerStars and Pokerstrategy for the help I've recieved.

      Thank you.