50$ capital denied?

    • whiteharlequin
      Joined: 26.10.2009 Posts: 1
      I got this message from pokerstrategy after trying to get my starting capital:


      The transfer of the starting capital was denied, unfortunately. We apologise for the inconvenience caused to you and recommend you to choose another poker plattform to which you will get your starting capital afterwards.
      After a while I tried to register at other poker room, got the same ticket.
      I did everything step by step so I have no idea where the problem is. I could try another room but probably the same thing will happen.
      Could somebody explain what I'm doing wrong. This is so annoying- after sending my id data and all that..
  • 1 reply
    • EagleStar88
      Joined: 06.10.2008 Posts: 7,359
      Hi whiteharlequin,

      You would need to speak to customer support regarding this. It could be for a wide range of factors.

      Members and moderators do not have access to your account for security/protection of your personal data. Support team do have access however and will be best placed to assist you.

      Best regards,