4 days and not got my 50$?

  • 2 replies
    • Schnitzelfisch
      Schnitzelfisch
      Bronze
      Joined: 08.11.2008 Posts: 4,952
      Hello!

      I believe that there are some delays regarding the starting capitals because of the christmas holidays, everything should get back on track soon. Have you already passed the ID check? If you haven't, check your e-mail (spam folder as well) and send a copy/photo/scan of your ID/driver's licence/passport to the e-mail that the staff will provide. If you have already passed the ID check, you could try writing a ticket to support (http://www.pokerstrategy.com/home/support), or you could just wait another day. Hopefully you will receive your starting capital soon :) .

      Regards,

      Primzi
    • justkyle88
      justkyle88
      Bronze
      Joined: 07.05.2008 Posts: 7,596
      Hey Quinotic,

      Primzi has hit the nail on the head. Thanks.

      Also, If you have had to send your ID away, there may be a 96 "working" hour waiting period.
      Please be patient, as I'm sure our staff will approve your application shortly.

      Regards,

      Kyle.